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Access to
Air Travel for Disabled People
Charter
Airline Group members are committed to meeting the objectives of the
Government's Code of Practice "Air Access for Disabled Travellers" and
support the Government's aims as set out in their press release of 20th
March 2003:
"The voluntary
code of practice Access to Air Travel for Disabled People targets the needs
of individuals with a disability from the moment they book their flight to
their return journey home. Recommendations in the Code concentrate on
meeting the needs of disabled people when booking their flight, travelling
to the airport, using facilities within the terminal building and aircraft
and provide a comprehensive resource for the travel industry to follow.
Accompanying today's industry Code is a guide for disabled passengers
produced by Government advisers the Disabled Persons Transport Advisory
Committee (DPTAC).
The Code was
developed in association with the Airport Operators Association, the
Association of British Travel Agents, British Air Transport Association and
DPTAC. It is hoped that all involved in the UK air industry - travel agents,
tour operators, airlines, airports, ground handling companies and retailers
- will adopt the standards set out in the Code and work to exceed them."
A copy of the
Access to Air Travel for Disabled People can be found at the DfT website at
www.dft.gov.uk or by
contacting the Department for Transport at Disability Policy Branch, DfT
Mobility and Inclusion Unit, Zone 1/18, Great Minster House, 76 Marsham
Street, London, SW1P 4DR.
The guidance
for disabled travellers can be obtained at
www.dptac.gov.uk or by
writing to the Disabled Persons Transport Advisory Committee, c/o
Secretariat, Great Minster House, 76 Marsham Street, London, SW1P 4DR.
The
Charter Airline Group believes that airports should take responsibility for
arranging and funding the provision of assistance given to disabled people
who need help in transiting airport facilities. In this way, the disabled
and elderly would have the certainty of a common standard of service
regardless as to the airline with which they are
flying.
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